We value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any personally identifiable information to any third party, unless we are legally required to do so or you authorize us to do so.
Information Collection & Use:
Our site's registration form requires users to give us contact information (like their name and email address). The customer's contact information is used to contact the visitor in the event of a problem when processing an order. For example, problems with credit card verification, product availability, etc. Users have a choice of receiving future mailings during the registration process.
Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address), and financial information (like their account or credit card numbers). The customer's contact information is used to get in touch with the visitor when necessary. i.e, in the event there is a problem processing an order, corporate changes, or changes in privacy practices. Financial information that is collected is used to bill the user for products and services. The customer ID numbers are assigned to Web site visitors to verify the user's identity and for use as account numbers in our record system.
Security:
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and protected. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing".
If you have any questions about the security at our web site, please send an e-mail to mazdaparts@cardinaleway.com.
Shipping Policy / Delivery PolicyCardinaleWay Mazda thanks you for your purchase! Please be assured that your item(s) will ship within 2 business days from the date of purchase. All items will be shipped via UPS ground service. Alternate carriers and shipping costs can be discussed on request. CardinaleWay Mazda can ship to P.O. Boxes via USPS Priority Mail at discounted rates.
Please note the following:
* Credit card authorization and verification must be received prior to processing.
* UPS shipments occur Monday through Friday until 6pm (MT) excluding holidays.
* Express shipping can be arranged. Please call us @ 1-888-891-1956 for details.
* Oversized or Heavy packages do not apply to $10 Standard Shipping Rate. Duty taxes are not included in shipping quotes
* Sales tax for AZ and CA residents is 8.05%
* Please contact the dealership for additional details regarding sales or shipping.
Refund Policy
We gladly accept returns within 14 days of purchase. All items must be in re-sellable condition and in original packaging. Return shipping costs will be at the buyer's expense. All returns must be approved by CardinaleWay Mazda prior to returning. Please contact a salesperson at 1-888-891-1956. All refunds will be provided as credit on the credit card used at time of purchase. A 15% restocking fee may apply on returned merchandise. Any restocking charges will be discussed at time of approval for return.
